Client service
Track my order
Follow each step of your order, from the workshop to your door.
Access your orders
Enter the email address used for your order. You will receive a one-time code: no password, no account to create.
- Your email address
- The code received by email
- Your order in real time
Orders placed without an account are also visible with the same email address.
Shipping
Each piece is inspected, then handed to the carrier. Your tracking number appears here as soon as it ships.
Personalisation
Personalised pieces are crafted to order: about 9 days before shipping.
A question?
Our concierge answers you through the contact form or at contact@mb-heritage.com.
Contact form